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Creating an Inbox

Select the Inbox. Inside the inboxes, you will find the different inboxes. Create the Inbox by selecting Add Inbox.

Choose a Channel

From the different channels, select WhatsApp Via Twilio to create a WhatsApp Cloud.

Create WhatsApp Channel

Select the WhatsApp Cloud from the API Provider, and fill in the rest of the details. Create a WhatsApp Channel and add agents.
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